All in One CS Dashboard

Talk with your costumers via Social Media, Email, Phone and more in ONE Costumer Support Dashboard

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Engage with Customers 1

Respond to customers question and complaints form Emails, Social Media mention, hashtags, comments, etc. all in one place

Organize your Conversations 2

Convert all incoming emails, social media mentions, hashtags and comments into tickets.
Prioritize, categorize and assign tickets so you never lose track of them.

Collaborate with your Team 3

Collaborate among agents, and escalate a ticket to other team members from across the company to provide quick and consistent answers to your customers

Optimize your Helpdesk 4

Sociomile's reports help you monitor helpdesk productivity, customer experience and agent workload straight out of the box.

Publish 5

Quickly and easily schedule posts for all of your social accounts and Sociomile will publish them automatically.

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Supercharge Your Customer Support

We also provide additional service so you can have the best customer support as quickly as possible

Digital CS & Telesales Outsource
Let us handle your needs of the Digital Customer Care and Telesales agents, fully integrated service for your customer care on digital channels.
Digital CS & Telesales Training
Provide standardize syllabus for capability enhancement of your Digital Customer Care and telesales agents to make them be able to serve best to the customers